Get in Touch with Our Team
At Emtiaz PDF Tools, we are committed to building the most reliable, secure, and accessible browser-side utility platform. We value feedback, ideas, and bug reports from our global community. Whether you are a business user looking to deploy our tools across your network, an open-source enthusiast, or a individual user seeking support, we are here to help.
Because we do not run a server backend or collect user accounts, we do not have an automated support ticket system. You can reach our developers directly via email at: support@pdf.emtiaztools.com. We review all inquiries and respond within 24 to 48 business hours.
Submit a Bug Report or Rendering Issue
Our tools are built using standard web libraries that run on your device's browser engine. Due to the high complexity of the PDF specification (which supports varied font engines, color profiles, vector paths, and interactive elements), certain unique files may occasionally render incorrectly or fail to process. If you encounter an issue, please help us improve our browser compilers by sending a bug report to support@pdf.emtiaztools.com.
To help us diagnose and fix the issue quickly, please include the following details in your email:
- Tool Name: The specific tool you were using (e.g. PDF to JPG, Merge PDF, OCR PDF).
- Browser & Version: E.g., Google Chrome 124.0, Mozilla Firefox 125, Safari on iOS.
- Device OS: E.g., Windows 11, macOS Sonoma, Android 14.
- Error Message: The error text displayed in the red status box in your workspace.
- File Details: File size, page count, and whether it is password-protected or scanned. (Do not email highly confidential documents; instead, describe if the file contains specific custom fonts or complex tables).
Submit a Feature Request
Emtiaz PDF Tools already features a massive suite of 180 tools, but we are constantly expanding. If you need a specialized converter, a developer tool, or a security parameter that is not currently in our catalog, we want to hear about it! Please send feature requests to our development email, detailing your use case and desired settings. We prioritize new tools based on user demand and feasibility of client-side implementation.
Enterprise Deployment Inquiries
Are you looking to deploy Emtiaz PDF Tools offline on your company's internal intranet? Because our website is static and runs client-side, it is highly suitable for offline local server mirrors. Enterprise administrators looking for offline package builds or custom configurations can contact us to discuss distribution licenses and setup instructions.